Bob McMahon
- Total activity 18
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Activity overview
Latest activity by Bob McMahon-
Bob McMahon created an article,
FAQs on COBRA Continuation Health Coverage for Workers
Q1: What is COBRA continuation health coverage? The Consolidated Omnibus Budget Reconciliation Act (COBRA) health benefit provisions amend the Employee Retirement Income Security Act, the Internal...
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Bob McMahon created an article,
Forgot my password
If you need help resetting you password, we can help by sending you a link to reset it. Visit Forgot Password Enter either the email address or username on the account Select Submit Check your in...
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Bob McMahon created an article,
What is Deltek?
Deltek is the leading global provider of enterprise software and information solutions for government contractors, professional services firms and other project-based businesses. Deltek’s industry-...
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Bob McMahon created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Bob McMahon created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Bob McMahon created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Bob McMahon created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Bob McMahon created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Bob McMahon created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Bob McMahon created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...